Week 23: NHS, renewing a passport and UKCharityCamp

This week we conducted a few more user research interviews with people who’ve experienced issues getting the care and treatment their relatives →

Week 22: Closure, catharsis and crimping

A team meeting threw up a fascinating insight last week. As a charity helping people through difficult situations at the end of life, we don’t →

Week 21: User research, team alignment and movies

I still haven’t quite got settled into a rhythm of weeknotes, but it does help seeing others get stuck in. I’m enjoying reading these from Neil →